INDUSTRIES · HOSPITALITY

Tables filled, enquiries handled.

Reservations, brunch bookings, private events and stay enquiries answered on WhatsApp and Instagram, day and night.

The situation

Where enquiries leak.

Restaurants, cafes, beach clubs, hotels and event venues get their enquiries in the evening and on weekends, exactly when staff are busiest. Guests and tourists ask in many languages and expect an instant answer on Instagram or WhatsApp.

Evening rush

Staff cannot answer messages while serving.

Instagram DMs ignored

Guests message the venue, not the phone.

Event enquiries lost

Private dining and group bookings need quick quotes.

Seasonal peaks

Ramadan, brunch season and holidays flood the inbox.

What we set up

A system for hospitality

Table and event booking

Collects date, party size and occasion, then confirms or passes to the team.

Menu and offers

Answers menu, dietary, hours and location questions, including iftar and brunch offers.

WhatsApp and Instagram

Replies where guests already message you.

Menu and booking site

A fast bilingual site that shows the menu, gallery and booking route.

Example conversation

How it sounds.

A scripted example for this sector. Your agent uses your own prices, areas and tone.

Opening hours, offers and special menus change often. We make them easy for your team to update.

Scripted example, not a real customer.

Recommended starting point

Start small.

Growth (WhatsApp and Instagram) with a Wild Build website.

FAQ

Common questions.

Not here? Ask on WhatsApp. We reply within one working day.

Ask on WhatsApp
Can it take deposits?

It can send a payment link on events and large bookings, where you set it up.

Does it speak other languages?

Arabic and English by default, with other common languages on request.

What about complaints?

Complaints go straight to a manager with the conversation attached.

Let us look at your hospitality business.

A free missed-lead audit shows where enquiries are lost.

Saqr the falcon holding a booking calendar