INDUSTRIES · RETAIL & E-COMMERCE

Questions answered, baskets completed.

Stock, sizing, delivery and order questions answered instantly on your store and WhatsApp, with recovery messages for abandoned carts.

The situation

Where enquiries leak.

Shoppers abandon when a simple question goes unanswered: is it in stock, when will it arrive, can I return it. Brands and boutiques in the UAE also handle cash on delivery confirmations and a lot of WhatsApp traffic.

Unanswered questions

Sizing, stock and delivery questions cost sales.

Abandoned carts

Shoppers leave and never return.

COD confirmations

Unconfirmed orders create failed deliveries.

Support load

Order-status messages fill the inbox.

What we set up

A system for retail & e-commerce

Product and policy answers

Answers from your catalogue, delivery and returns policies.

WhatsApp follow-up

Order confirmations, COD checks and cart reminders to opted-in customers.

Store build or rebuild

A bilingual store with AED pricing and local payment options.

Ads that convert

Meta and Google campaigns tied to chat and tracking.

Example conversation

How it sounds.

A scripted example for this sector. Your agent uses your own prices, areas and tone.

We connect order data only where your platform allows it and you approve it.

Scripted example, not a real customer.

Recommended starting point

Start small.

Growth, with a Wild Build e-commerce store.

FAQ

Common questions.

Not here? Ask on WhatsApp. We reply within one working day.

Ask on WhatsApp
Can it show order status?

Where your platform exposes order data, yes. Otherwise it collects the order number and passes it to staff.

Can it recover abandoned carts?

Yes, with opt-in WhatsApp or email messages.

Will it work with Shopify or WooCommerce?

Yes. The chat works on both.

Let us look at your retail & e-commerce business.

A free missed-lead audit shows where enquiries are lost.

Saqr the falcon holding a booking calendar